Cutting down the time it takes to make strategic decisions in your business with customer research.
Discover my simple 6 conversation process.
Building a business is always a risk, but building a business on assumptions about your customer is even riskier. Customer insights help you quickly validate or disprove assumptions about your customer and uncover any blind spots you might have in the process. Customer insights ultimately help you make better and faster decisions in your business.
As a User Researcher I specialize in taking early growth stage startups from unsure about how to balance business goals with customer needs, to understanding where to focus and how to win with their customer.
In my 10 years of experience working for SF Bay Area startups, I've created a system to help numerous teams understand their customers, build confidence in their roadmap, execute quickly as a team and identify blind spots in any approach.